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The Public Scrutiny of Health and Social Care
LINk - Hillingdon Local Involvement Network
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Useful Links

London Borough of Hillingdon
Civic Centre, High Street,
Uxbridge, Middlesex UB8 1UW
www.hillingdon.gov.uk
Tel: 01895 250111
Healthwatch
Official website launched
www.healthwatch.co.uk
London Health Programmes
Floor 4,
Stephenson House,
75 Hampstead Road,
London NW1 2PL
www.healthcareforlondon.nhs.uk/
Email: info@londonhp.nhs.uk

Tel: 020 7685 6700
Media enquiries: Lorraine Hutchings (Head of Communications) – 020 7685 6864

The Hillingdon Hospital NHS Trust
Hillingdon Hospital
Pield Heath Road, Uxbridge,
Middlesex, UB8 3NN
www.thh.nhs.uk/About/hillingdon.htm
info@thh.nhs.uk
Tel: 01895 238282
Mount Vernon Hospital
Rickmansworth Road,
Northwood, HA6 2RN
www.thh.nhs.uk/About/mountvernon.htm
info@thh.nhs.uk

Tel: 01923 826111
NHS Choices www.nhs.uk/Pages/HomePage.aspx
MyHealthLondon – online London GP Services information www.myhealth.london.nhs.uk
NHS Wellbeing Centre
Boots, Chimes Shopping Centre
High Street
Uxbridge
UB8 1GA
Tel: 020 3214 5699
NHS North West London http://www.northwestlondon.nhs.uk/
NHS North West London Cancer Network Tel: 020 3350 4531
Fax: 020 3350 4410
www.nwlcn.nhs.uk
avril.vanderloo@nwlcn.nhs
NHS North West London Emergency Dental Service Emergency tel: 020 8867 1411
Available: Mon-Fri 6pm-10pm
Weekends/Bank Holidays 9am-9pm
Hillingdon Wellbeing Board www.hillingdon.gov.uk/index.jsp?articleid=20047
Joint Strategy Needs Assessment 2011 www.hillingdon.gov.uk/index.jsp?articleid=21833
The Hillingdon Hospitals NHS Foundation Trust PALS Patient Advice & Liaison Service (Hospital Patients)
Pield Heath Road,
Uxbridge,
Middlesex UB8 3NN
www.thh.nhs.uk/Patients/Advice/pals.htm
PALS@thh.nhs.uk
Tel: 01895 279973

pdf PALS (207.9 kB)

Hillingdon Clinical Commissioning Group (CCG) Katrina Mindel – GP Commissioner
katrina.mindel@nhs.net
Tel: 01895 488361
or
janiceirvine1@nhs.net

Patients with comments or complaints about a hospital, mental health or community trust should contact the provider directly or can also contact their local CCG who will be able to help

NHS England – Primary care complaints
PO Box 16738,
Redditch,
B97 9PT
england.contactus@nhs.net
Tel: 0300 311 2233

To be contacted if local complaints with a GP, dentist, pharmacy or optician cannot be resolved with the practice manager.

PALS – Brent, Ealing, Harrow and Hillingdon Clinical Commissioning Groups

Wembley Centre for Health and Care,
116 Chaplin Road,
Wembley,
Middlesex HA0 4UZ

Should be contacted for all comments and complaints for Hillingdon CCG in relation to:
* Commissioning
* Funding Requests for treatment
* Continuing Care
Please contact the Patient Advice Liaison Service/Complaints team at Brent and Harrow:
Pals@brent-harrowpcts.nhs.uk
020 8795 6459

NHS England – London Region complaints team NWLCSU.CBLondonComplaints@nhs.net
Tel: 020 3350 4500

Can be contacted to obtain information regarding existing complaints, including files (electronic and hard copy).

Central and North West London (CNWL)
NHS Foundation Trust -
Patient Advice & Liaison Sevice (PALS)
Kirk House, 97-109 High Street,
Yiewsley, Middlesex UB7 7HJ
Contact PALS at Hillingdon Community Health
Tel: 01895 488555

pdf CNWL/Hillingdon Community Health PALS leaflet (1.17 MB)


hil-pct.HCHPALS@nhs.net
Hillingdon Community Health (HCH)
Kirk House,
97-109 High Street,
Yiewsley,
Middlesex UB7 7HJ
www.hillingdoncommunityhealth.org.uk
01895 452000
NHS Direct www.nhsdirect.nhs.uk
Tel: 0845 4647
Royal Brompton NHS Foundation Trust
Royal Brompton Hospital,
Sydney Street,
London SW3 6NP
www.rbht.nhs.uk
Hospital Contacts
Tel: 020 7352 8121
Harefield NHS Foundation Trust
Harefield Hospital,
Hill End Road,
Harefield,
Middlesex UB9 6JH
http://www.rbht.nhs.uk/about/our-work/harefield/
Tel: 01895 823737
Age UK Hillingdon www.ageconcernhillingdon.org.uk
enquiries@ageconcernhillingdon.org.uk
020 87563040

pdf Age UK Over 60 and need a helping hand? (92.1 kB)

Crossroads www.crossroads.org.uk/hillingdon
Carole.Henderson@hillingdoncrossroads.org.uk
Tel: 01895 258888 or 01895 812715
CNWL- Central and North West London Mental Health Trust www.cnwl.nhs.uk
feedback.cnwl@nhs.net
Tel: 020 32145700
Care Quality Commission (London) www.cqc.org.uk
enquiries@cqc.org.uk
Tel: 03000 616161
DASH (Disablement Association Hillingdon) www.dash.org.uk
info@dash.org.uk
Tel: 020 88488319

pdf DASH Weekly Activities Summer 2013 (234.22 kB)

HAVS (Hillingdon Association of Voluntary Services) www.havs.org.uk
cherriott@havs.org.uk
Albert Road, Hayes, UB3 4HR
01895 442 722
020 8573 5273
Hillingdon Carers www.hillingdoncarers.org.uk
office@hillingdoncarers.org.uk
01895 811206
Mind (Hillingdon) www.hillingdonmind.org.uk
mind@hillingdonmind.org.uk
01895 271559
Monitor
4 Matthew Parker Street,
London, SW1H 9NP
www.monitor-nhsft.gov.uk
enquiries@monitor-nhsft.gov.uk
Tel: 020 73402400
NICE (National Institute for Health and Clinical Excellence)
1st Floor, 10 Spring Gardens,
London, SW1A 2BU
Tel: 0161 870 3023
Fax: 020 7061 9809
www.nice.org.uk
NICE guidance
The Orchard Practice
Hillingdon PCT,
HESA Primary Care Centre,
52 Station Road,
Hayes UB3 4DD
www.theorchardpracticehayes.co.uk
Tel: 01895 486052
Out of hours – 0300 130 3018
Rethink Hillingdon Carers Support
Key House,
106 High Street,
Yiewsley UB7 7BQ
www.rethink.org
hillingdoncarers@rethink.org
Tel: 01895 441835